Legal & Security

Privacy Policy

How we collect, protect, and respect your data at SelloCloud.

Last updated: February 1, 2026

Introduction

This Privacy Policy governs the use of this website and the products or services available via this domain or any sub-domains of the website. Visiting this website, purchasing products, or availing services from this website confirms that you agree to the terms of the privacy policy mentioned here.

Data Privacy and Encryption Illustration

The privacy policy can be updated from time to time and you need to ensure you are aware about the latest updates to this page. Any updates will be communicated to the users on the homepage of this website. The privacy policy is a part of the website and has been added to the website to govern the use of this website in general.

The website is intended for use to the residents of India and all the terms mentioned here under the law of the government of India.

Purpose

This policy is drafted to ensure you understand the use of the website, the information collected, and the terms of the company and the subsidiary companies associated with the website.

The policy governs the Company's right to collect, use, and store all information provided by you on the website or other websites related to the parent site. The Company is NOT responsible for any information you share on third-party websites which you may be directed to from this site. Providing personal information on the website confirms you are in consent to submit the information in order for the website to serve you better.

Data Collection

We collect personal information from you in several ways to provide and improve our products and services:

  • Direct User Information: All the information you provide to the Company is collected and stored as Personal Information. This information includes your name, email address, billing address, security number, contact numbers, and other information required to serve you.
  • Surveys: The Company might conduct various surveys from time to time. These surveys are not mandatory and are filled in by you voluntarily. Basic survey information includes name, age, gender, salary, marital status, interests, and other basic information. This information is kept confidential and is NOT sold to third parties.
  • Third-Party Information: The Company collects personal information you provide during your visit on the website and your interaction with third-party websites. This includes name, email, billing address, DOB, and telephone numbers.
  • Other Information Collection: The Company collects information on several other occasions that include online prizes, email assistance, contact forms, and subscription to the newsletter.
  • Computer Profiles: Anonymous information might be collected from your computer to analyze your interests and optimize screen resolutions to match your device profile.
  • Data Analysis: The data collected may be analyzed from time to time in case it is required by a client of the company or required by the state of law.
  • Banking Information and Details: Certain banking information, including credit card details, is collected while placing an order. The company works with verified, compliant payment gateways to ensure all payments are secure and highly confidential.

Cookies & Web Beacons

Cookies: Cookies are small files transferred from the website server to your computer's browser. They help track your location, recognize repeat visitors, and customize your experience. You have the right to accept or reject cookies in your browser settings, though some website features may not function properly if cookies are disabled.

Web Beacons: Web beacons are programming codes that enable you to view images on the website, track unique visitor identification, and understand online behavior. This helps us serve you relevant content and understand your requirements.

IP Address: Your IP address is automatically tracked based on your behavior. This helps us analyze user interests, demographics, and geographical locations to improve our services.

Data Usage

We use the information collected from you for various business purposes, including email marketing, telephonic marketing, mobile marketing, and promotional offers.

  • Email and Unsubscribe Policy: We may use your email to send promotional messages. You can opt out at any time by clicking the unsubscribe link at the bottom of any email. Unsubscribing will remove your address from our active database.
  • Content of Email Messages: You may receive email messages from associated third-party websites. You must unsubscribe from those third parties directly; the Company is not responsible for third-party email communications.
  • Solicited Emails: We send transactional emails (purchase confirmations, tracking updates, etc.) when you use our services. These emails are necessary and do not have an unsubscribe option.

Amazon SP-API Compliance

This section details how we handle information obtained via the Amazon Selling Partner API (SP-API), referred to as "Amazon Information," in strict compliance with Amazon's Data Protection Policies.

Amazon Data Protection Standards

1. Data Collection and Usage

We access Amazon Information (such as order details, shipping information, and inventory data) strictly to calculate shipping eligibility, process orders, and facilitate shipping and tracking as requested by the seller. We do not use Amazon Information for marketing or profiling purposes.

2. Data Protection and Encryption

All Amazon Information is encrypted in transit using TLS 1.2 or TLS 1.3 and encrypted at rest using industry-standard AES-256 encryption. Access is restricted strictly to authorized internal services using role-based access controls.

3. Data Sharing

We do not share, sell, or license Amazon Information to third parties. Sharing with logistics partners and shipping carriers is done solely to execute order fulfillment services as authorized by the seller.

4. Data Retention and Deletion

Personally Identifiable Information (PII) of Amazon customers is stored for no longer than 30 days after order fulfillment. After this period, or immediately upon seller request, all Amazon PII is permanently and securely deleted or anonymized.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please feel free to reach out to us:

By Email: support@sellocloud.com